r85.com Privacy Policy

1. Introduction

r85.com is committed to protecting the privacy and personal data of every player who uses our Platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

This Policy applies to all personal data collected through the r85.com website, mobile platform, customer support channels, and any other touchpoint where you interact with r85.com. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

If you have questions about this Policy or wish to exercise your data privacy rights, please contact us at the details provided in Section 13.

2. Personal Data We Collect

r85.com collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of data we collect include:

We collect data directly from you when you register, make a deposit or withdrawal, contact support, or interact with the Platform. We also collect certain technical data automatically through cookies and server logs when you visit the r85.com website.

3. How We Use Your Personal Data

r85.com uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your r85.com player account, including verifying your identity and age in accordance with PAGCOR requirements.
• Service delivery: To process deposits and withdrawals, credit winnings, apply bonuses, and provide access to all games and features available on the Platform.
• Legal and regulatory compliance: To fulfill our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012 (RA 10173), and PAGCOR licensing conditions.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its players.
• Responsible gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Marketing and promotions: To send you relevant promotional offers, bonus notifications, and platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the r85.com Platform.

4. Legal Basis for Processing

r85.com processes your personal data on the following legal bases, as recognized under the Philippine Data Privacy Act of 2012 (RA 10173):

• Consent: Where you have given us clear, informed consent to process your data for a specific purpose — for example, when you opt in to receive marketing communications.
• Contractual necessity: Where processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your r85.com account — for example, processing your deposits and withdrawals.
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and tax reporting requirements.
• Legitimate interests: Where processing is necessary for our legitimate business interests — such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights and freedoms.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

r85.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity verification providers: Third-party KYC and AML screening services that assist us in verifying player identities and complying with Philippine anti-money laundering regulations.
• Game software providers: Licensed game studios and platform providers whose games are offered on r85.com. These providers may receive limited technical and gameplay data necessary to deliver their services.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers who support the operation of the r85.com Platform. All such providers are contractually required to maintain the confidentiality and security of your data.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, and accountants who provide professional services to r85.com, subject to strict confidentiality obligations.

In all cases where we share your data with third parties, we take reasonable steps to ensure that appropriate data protection safeguards are in place.

6. Cookies and Tracking Technologies

r85.com uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform and to collect usage data for analytics and security purposes. The types of cookies we use include:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: These cookies collect anonymized information about how visitors use the Platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve the Platform's performance and user experience.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so you do not have to re-enter them each time you visit.
• Marketing cookies: These cookies track your browsing activity to help us deliver relevant promotional content. They are only set where you have provided consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the r85.com Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

r85.com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with r85.com, and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its implementing regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for up to three (3) years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications, after which it will be deleted or anonymized within a reasonable period.

When personal data is no longer required, r85.com will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

r85.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the r85.com Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Comprehensive incident response procedures to detect, contain, and report data breaches in accordance with the requirements of the National Privacy Commission (NPC).

While r85.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, r85.com will notify you and the NPC in accordance with applicable legal requirements.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by r85.com:

• Right to be informed: The right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data r85.com holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the r85.com Data Privacy Officer using the contact details in Section 13. We will respond to all verified requests within thirty (30) days, as required by RA 10173.

10. Children and Minors

r85.com strictly prohibits the use of its Platform by persons under the age of 21, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If r85.com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on r85.com, please contact our support team immediately.

11. International Data Transfers

r85.com primarily stores and processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers whose servers are located abroad.

Where such transfers occur, r85.com ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the National Privacy Commission. We will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your consent or implementing appropriate safeguards.

12. Updates to This Privacy Policy

r85.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Effective Date" at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how r85.com protects your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.

13. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by r85.com, please contact our designated Data Privacy Officer: